Grievance 101 (Hey Won’t You Play) Another Somebody Done Somebody Wrong Song

Amy Moor Gaylord and Chris Johlie present "Grievance 101 (Hey Won’t You Play) Another Somebody Done Somebody Wrong Song" at the Illinois Public Employer Labor Relations Association (IPELRA)'s 2012 Annual Training Conference.   Amy and Chris provide practical skills and information on how to effectively use the grievance process to resolve disputes and questions regarding contract interpretation and discipline.  Topics include:

• Assessing and investigating the merits of a grievance
• Effectively communicating your position during grievance meetings
• Responding to union information / documentation requests
• Drafting a written response
• Preparing for arbitration